Contact
Want to know more about what we offer, have ideas for a project, wonder something about our products, or are just curious? Send us a message using the form and we will get back to you as soon as possible!
If you have questions about our products, ideas for exciting projects, want to hear about how we work or what we can offer you, please feel free to get in touch!
Get in touch!
MADE IN GBG
Org. no. 941021-0356
VAT registration number: SE941021035601
Billing address:
MADE IN GBG
Fabriksstråket 40
433 76 Jonsered
[email protected]
Visitor and delivery address:
MADE IN GBG
Fabriksstråket 40
433 76 Jonsered
Frequently asked questions
Order and delivery
Yes absolutely! In fact, most of our customers are business customers, large and small. Please feel free to contact us this is how we handle all common types of invoice solutions and ensure smooth delivery directly to you.
Since all lamps are handmade and painted by our fantastic painting partner in Gothenburg, the manufacturing takes a little time. We usually say that you should expect a delivery time of about 4 weeks. The delivery time for lamps for larger projects can of course take longer, but get in touch and we will work out a schedule.
We use Klarna to handle all payments on the website, but for businesses, we naturally offer invoicing via both e-invoice and traditional invoice.
Returns and exchanges
Standard products
For all standard products that have not been personalized in any way, a 14-day right of return applies in the original packaging. The return shipping is paid by the buyer, or delivered to us in Jonsered.
Personal care products
For all products that have been customized in any way and thus cannot be resold, no right of return applies.
The right of complaint applies to all products, regardless of whether they have been personalized or not. The right of complaint only applies to damages that can be proven to have occurred before or during delivery, or if the product deviates from the descriptions previously provided.
We also offer gift cards, a perfect gift for someone interested in our products. The validity period for all gift cards is 3 years from the date of purchase, and the gift cards cannot be redeemed for cash.
Integrity
The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy explains what we do with your personal data.
By consenting to our use of cookies in accordance with the terms of this policy when you visit our website for the first time, you permit us to use cookies every time you visit our website.
The following types of personal information may be collected, stored and used:
- information about your computer, including IP address, geographic location, browser type and version, and operating system;
- information about your visits to and use of this website, including the referral source, length of visit, page views, and website navigation paths;
- information that you provide when registering on our website, such as your email address;
- information that you provide when creating a profile on our website, such as your name, gender, relationship status, your birthday, your profile pictures, interests, hobbies, and details about your education and employment;
- information you provide to subscribe to our emails and/or newsletters, such as your name and email address;
- information you provide when using our website's services;
- information generated when you use our website, including when, how often, and under what circumstances you use it;
- information relating to everything you buy, the services you use, or transactions you make via our website, including your name, phone number, address, email address, and credit card details;
- information that you publish on our website with the intention of publishing it on the internet, including your username, your profile pictures and the content of your posts;
- information in all forms of communication that you send to us via email or our website, including its content and metadata;
- all other personal information that you send to us.
Before you disclose another person's personal information to us, you must have that person's consent for the personal information to be both disclosed and processed in accordance with this policy.
Personal information submitted to us via our website will be used for the purposes specified in this policy or on the relevant pages of the website. We may use your personal information for the following:
- to administer our website and operations;
- to adapt our website for you;
- to enable you to use the services available on our website;
- to ship goods that you have purchased via our website to you;
- to deliver services purchased through our website;
- to send account statements, invoices, and payment reminders to you and collect payments from you;
- to send commercial communication that is not for marketing purposes;
- to send email messages that you have specifically requested;
- to send our newsletter to you by email if you have requested it (you can inform us at any time if you no longer need the newsletter);
- to send you marketing communications regarding our business or the business of carefully selected third parties that we think may be of interest to you by post or, where you have specifically consented to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
- providing third parties with statistical information about our users (however, these third parties will not be able to identify an individual user from the information);
- to handle inquiries and complaints from or about you regarding our website;
- to keep our website secure and prevent fraud;
- to confirm your consent to our website's terms of use (including the monitoring of private messages sent via our website's private messaging service)
If you send personal information for publication on our website, we will publish and otherwise use that information in accordance with the permission you give us.
Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using the website's privacy controls.
We will not disclose your personal information to third parties for their or any other third party's direct marketing without your explicit consent.
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to any member of our company as reasonably necessary for the purposes set out in this policy.
We can omit your personal information:
- to the extent that we are required to do so by law;
- in connection with ongoing or future court proceedings;
- for the establishment, exercise or defence of our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
- to the buyer (or prospective buyer) of any business or assets that we are in the process of (or considering) selling; and
- to any persons whom we reasonably consider can request from a court or other competent authority that we disclose the personal information if, in our reasonable opinion, such a court or authority could reasonably order that we disclose the personal information.
We will not disclose your personal information to third parties except as set forth in this policy.